19597
Wiring devices / View Wireless wiring devices / ARKÉ / Devices
IoT connected gateway 2M grey
View Wireless gateway, Bluetooth® wireless technology 4.2 Wi-Fi, RGB LED, 100-240 V 50/60 Hz power supply, grey - 2 modules
Product Status
3 - Active
19. NOM - Mexico
29. QCERT - Colombia
37. Marking - Morocco
37. Marking - Morocco
40. Bluetooth technology
41. Wi-Fi CERTIFIED
43. UKCA mark - Great Britain
92. RoHS UAE
| Question: | How many devices can I install in a Wireless system? |
|---|---|
| Answer: | The system allows the configuration of a maximum of 64 devices for each gateway code 14597-16497-19597-20597 |
| Question: | Which App is dedicated to system configuration? |
| Answer: | The system can be configured using the View Wireless App. |
| Question: | Is gateway code 14597-16497-19597-20597 compulsory or can I install it and remove it at a later date? |
| Answer: | To allow the system to be managed via the VIEW App, the presence of gateway code 14597-16497-19597-20597 is compulsory. |
| Question: | In which App can you create system scenarios? |
| Answer: | Solely in the VIEW App |
| Question: | If I use gateway code 14597-16497-19597-20597, should the devices be configured in BLE or in Zigbee technology? |
| Answer: | In the presence of gateway code 14597-16497-19597-20597, the devices have to work in BLE mode (default mode) |
| Question: | How do you reset the devices? |
| Answer: | Resetting is done by pressing the configuration push button for a prolonged amount of time, which must be done within 5 min of commissioning (powering) the product. |
| Question: | Is an Internet connection necessary to transfer the connected system from the installer to the administrator (system delivery)? |
| Answer: | Yes, the presence of a general-purpose Internet connection is necessary, but you do not necessarily have to be in the same WiFi network in which the gateway is configured. |
| Question: | Is Energy meter art.02963 compatible/configurable with Zigbee technology? |
| Answer: | Product 02963 is not designed to support Zigbee technology. Operation is envisaged solely for BLE technology, so it needs the dedicated system gateway code 14597-16497-19597-20597. |
| Question: | To control a roller shutter via App, do I only need the module code 14594-16494-19594-20594 with the gateway art. 14597-16497-19597-20597? |
| Answer: | The control is designed to control the roller shutter/slat using the on-board keys and via a wireless connection. The device has the possibility of being controlled with two different radio standards (exclusive to one another): Bluetooth mesh (default) or Zigbee. The Bluetooth mesh network implies the presence of gateway 20597-19597-16497-14597 and management will occur via the VIEW App, whereas when using Zigbee technology a Zigbee 3.0 gateway is required (such as Amazon Echo Plus, Echo Show or Echo Studio) with related management via Amazon App. |
| Question: | Using the Alexa assistant, fitted with Zigbee hub, can I control the Vimar connected 1-way switch via the Amazon App or do I also need the gateway art. 14597-19597-20597-16497? |
| Answer: | If you want to use the IoT connected simple actuator or roller shutters with Alexa (fitted with built-in ZigBee Hub), you do not need the Vimar gateway as the configuration and management of our products will be governed directly by Alexa’s ZigBee hub via the dedicated Amazon App; |
| Question: | Does the Internet cable have to be connected? |
| Answer: | The gateway does not require a wired connection, the device uses the Bluetooth communication protocol and Wi-Fi to communicate with the devices and with the Cloud. |
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Vimar reserves the right to change at any time and without notice the characteristics of the products reported. Installation should be carried out by qualified staff in compliance with the current regulations regarding the installation of electrical equipment in the country where the products are installed. For the terms of use of the information on the product info sheet see Conditions of Use.
