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Questions and answers on "By-me building automation system / Well-contact / Product Software"

FAQ (Frequently Asked Questions)

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Does the Well-Contact (ehotel) software work with Microsoft Windows Vista or Windows 7?

The Well-Contact (ehotel) software work with Microsoft Windows XP, Vista, Seven, 8 , 8.1 e 10.

Minimum characteristics required for the PC:

Each Well-contact Suite software has specific PC minimum requirements. It is possible to retrieve the required requirements from the PC in the "installer manual" available for each software item.

Can I interface the Well-Contact software with other systems in hotels like management, climate control, etc.?

The Well-Contact software can interface with some systems in the hotel industry. For more details on which software, and the procedures to follow for integration, please contact our number 0424 488500.

I can't create the smart cards.

In these cases, you should restart the PC.

Where can I download the VD file for programming Well-Contact devices with ETS?

Directly from our website under Software.

Does purchase of the Well-Contact products need special Software for programming and operation?

Yes. For the programming of the products you need the ETS software used for all standard KNX devices. While for the creation of the smart cards and system supervision, the Software Well-contact Suite.