Questions and answers on "By-alarm anti-intrusion"

FAQ (Frequently Asked Questions)

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The connector art.20478/19478/14478 continues to trigger a “tamper” alarm on the system.

If enabled, check that the mechanical contact, positioned at the rear of the product (inside the box), is correctly closed.

If the mechanical tamper is not used, disable the function using the “Connectors programming” procedure indicated in the product instruction sheet.



Two connectors art.20478/19478/14478 are mounted in the system but the second one is not recognised by the control panel even th

The system will not permit the configuration of more than one connector with the same address or with addresses other than 1 to 8.

Check that you have correctly completed the address assignment procedure “Connector addressing” indicated in the product instruction sheet.

Warning: the procedure is similar to the “Parameter configuration” procedure, the difference lies in the different switch on sequence of the device LEDs.



Can I associate a connector art.20478/19478/14478 to different areas?

Yes. With this configuration it is not possible to manage INT, PAR activations.

The connector will only set ON and deactivate the areas for which it is enabled.

Remember that in this specific case the connector cannot be associated to a user without “Turn on in ON” permission.



Can I connect roller shutter or inertia sensors (art.01825, art.01826) directly on the control panel 01700 or 01703 inputs?

No. These sensors are managed exclusively by the expansion module art.01709 inputs.

I connected a roller shutter sensor art.01825 to the input expansion module art. 01709 but it does not read the shutter movement

In the control panel parameters (on By-alarm Manager) Inputs > Special functions > Switch alarm–impulses per alarm, you can vary the number and length of the impulses (default 1 impulse, 160ms). Generally, for a roller shutter contact the settings are: from 3 to 6 impulses (check the shutter movement), 2ms.



Where do I connect and how do I set the parameters for the siren for outdoor use art.01715 and indoor use art.20496/19496/14496?

Any system sirens must be connected to the terminals +S INT (indoor siren) and +S EXT (outdoor siren) on the control panel.

The siren parameters must be set in the section “Relays > Relay 1” in the By-alarm Manager software. In addition to the general parameters of “Relay 1” you must define which zones generate the relay in the event of active system unbalancing in “Activation by zone”.



On keypad art.01705 the warning “Control panel tamper” appears. What do I have to check?

First of all check that the two mechanical tampers (tear-proof and opening) on the control panel 01700/01703 are correctly closed.

If these tampers show any faults, try to exclude them by closing using the specific jumpers S1 (Tear-proof exclusion) and/or S2 (Opening exclusion).

Also remember that the “Control panel tamper” warning could also refer to a possible unbalancing on the Tamper  terminals (T, T) in the control panel and which are usually used to control the siren tampering. Therefore, check that the mechanical closing on these devices is correct.



Having entered the installer code on keypad 01705 I can't access the menu and the words “code in progress” appear on the display

This situation shows that the keypad has not been paired with the control panel.

Follow the device self-learning procedure indicated in the “Programming manual” in the paragraph “Guidelines for programming the control unit using the keypad”.



Keypad 01705 displays “See cautions” and doesn’t let me access the menu using the installer code.

The event occurs when the option “conform EN 50131” is activated in the keypad parameters.

In this case, to access the installer menu, first enter with the user code and subsequently with the installer code.

Set the “conform EN 50131” parameter to NO if you don’t require it.



Even though the App settings are correct and the GSM module is on, I can’t control the By-alarm system from the By-phone App.

If the parameters entered in the App are corrected check the state of the “telephone number recognition” parameter; if enabled, this allows the control panel to be managed only by stored numbers.

The parameter is visible from the By-alarm Manager software in the section “Dialler > General parameters > Caller
recognition (GSM)” or from keypad 01705 in the menu “Telephone > Teleph. parameters > Number recognition”.

To manage the control panel remotely via text message you must also enable the parameter “Active for RFSMS” which can be found for each used in the menu Code > User

If the parameter is enabled, enter the telephone numbers authorised to communicate with the control panel in the menu. If you do not want to set this type of control, set the indicated parameter to “NO”.



When the system is in alarm mode, notices are not always sent by text message, or they are incomplete (alarm zone detail missing

To ensure that notices are sent correctly by text message, you must set the type of contract for the SIM inserted “Rechargeable or Contract”, in the By-Alarm Manager software or on the keypad 01705.

If the setting is incorrect, the control panel will not optimise the text message management.

WARNING: when using a Vodafone SIM, even if the contract is “Rechargeable SIM” the “Contract SIM” option must be selected as (from September 2016) this operator has modified some services that have disabled the "Rechargeable SIM" setting.



I can’t control the By-Alarm system from the various By-me touch screens (art.21554, 21553.2, etc.) or from the Webserver.

To manage the By-alarm system from By-me devices (WebServer, Touch) you must have correctly configured the WebServer and must check, on keypad 01705, that the “PC – CONTROL UNIT” parameter is enabled, i.e. set to “YES”.



On a By-alarm system with interface 01712 and Webserver, can I modify the control panel settings with the By-alarm Manager conne

Yes, it is possible to communicate with the By-alarm control panel using a domestic network only if the Webserver is correctly configured.

Monitor for it to work correctly, you must check the following points:

-        On the By-alarm manager software: on “connect > local network connection” enter the local address of the Webserver and set port 8035

-        On the Webserver: check that in the menu “General settings > Intrusion detection > Configuring By-alarm Manager bridge” port 8035 is set and the bridge state is “PLAY”.

If the state is “STOP” the communication between the control panel and the By-alarm Manager is blocked